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Frequently Asked Questions
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What is Outplacement?Outplacement is a support service to assist employees transition to new jobs. It gives former employees structure and guidance looking at new career options. Morale of remaining staff is improved when they see colleagues being well supported as they leave.
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What do you charge for outplacement?We offer various different levels of our outplacement service. Please email us or call us and we’d be happy to give you a quote.
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How many employees can you support at any given time?We are able to offer outplacement support both to an individual and to groups ranging of 250+ people.
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How do we know if the outplacement support has worked?Your Outplacement project manager keeps you regularly up to date with employees progress during their experience and their outcomes.
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Is it easy to set up Outplacement support?Yes. We have a secure, simple process for you to refer employees, whether it’s for one individual or a large scale staff restructure.
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Can you provide your services on- site like Courses and Workshops?Yes we can. We can offer on site delivery of half or full day workshops on key areas like CV preparation, interview skills, job searching as well as one to one support. We are delivering these services remotely currently due to the current pandemic.
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Do you provide unlimited coaching?Yes we do. Your employee will be able to have regular access to and receive support from their dedicated consultant. We use a flexible appointment system during standard working hours throughout their outplacement experience.
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Would my employee have a dedicated consultant for their Outplacement?Yes, most definitely. It is important for your employee to receive support from the same consultant during their outplacement programme. They will find out the needs of each employee, supporting and guiding them through their return to the workplace.
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How much will it cost?Courses can be kicked off for as little as £150, though we generally recommend a more in depth experience. Call us for a quote now and we will be straight back to you.
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Where are you based?Our offices are in Wimbledon and we have consultants throughout the UK.
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How will my CV look once it’s completed?We have six designs that you are able to choose from. If your CV writer doesn’t think it suitable for your profession/industry they will advise you during your consultation. We do not work from templates. Your CV is written specifically for you.
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Will it be possible to edit my documents in the future?Absolutely! We understand more than anyone the importance of keeping your CV up-to-date. When your consultation and CV writing is complete we send the CV document in PDF and Microsoft Word 2019 formats which you can edit anytime.
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I haven’t received confirmation of my order?Your automatic order confirmation is sent when we receive your order. Occasionally it will go into your spam or junk folder. Please check there to start with. The customer support team will be able to help you with if there is an error with the email address.
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What’s involved in the telephone consultation?Your consultation will be an informal conversation. We need to understand your background, your needs and requirements, as well as your skill set and achievements. Your CV writer will send you a list of information to think about prior to the call.
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Are your CV Writers experienced in my field of work?Our CV writers are all from the recruitment industry. They understand what hiring managers and business owners are looking for in an application. We have written CV’s in most career fields and industries. When your order is placed, we will assign your CV writing to the most suited consultant to produce a CV with the best possible advantage in securing an interview.
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Who are your Services designed for?Our services are suitable for anyone looking for a professionally written CV. We have written CV’s for those starting out in their careers up to CEO’s by matching our clients with the best CV writer for them.
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What are the benefits of having a professional write my CV?The experts at Workagain use their knowledge to produce powerful CV’s. We highlight your career achievements and experience, increasing your chances of securing interviews. Whatever industry you work in, your CV will be written by a CV expert.
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What information do you need from me?If you don’t already have a CV, don’t worry! We’ll ask you about your work experience, education and other relevant information within 24 hours of receiving your order.
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Where are you based?Our offices are in Wimbledon and we have consultants throughout the UK.
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How do I place my order?Use the links on our purchase page to select and pay for the service you require.
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Do you offer discounts?Occasionally we will run promotions on our CV package services. If we have any promotions, these will be displayed on the website. The website prices are final and not negotiable.
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Is it secure to pay online?Yes! Our website uses SSL, so your connection to our site and any information you upload is secure. We use Stripe to process our payments so we don’t see your card details. Your payment is processed through Stipe's encrypted server giving you the protection of the world’s largest payment merchant.
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How long will it take to get my new CV?When you have completed your purchase you will be assigned a CV writer by close of business the following day. We will ask you to book an appointment for your consultation call. When your CV writer has all the information they need, you can expect your first drafts within 2 business days.
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Who will be my consultant and can I speak to them directly?Of course. We have a team of professional CV writers most of whom are from the recruitment industry. All our CV writers are UK based and are contactable Monday – Friday.
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Can I have revisions of my CV?Yes! Your professional CV needs to meet all your expectations and requirements. If you feel that your new CV isn’t what you need, you can send it for an unlimited number of revisions. You will receive your CV revisions by close of business, the following business day providing they have had the opportunity to clarify any extra information with you. Take a look at our Guarantee page for more details.
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